Faqs

Our hospital offers a wide range of services including emergency care, inpatient care, outpatient care, surgical procedures, diagnostics, and specialised medical care in various fields such as cardiology, oncology, orthopaedics, and more.

To make an appointment with a doctor, you can either call our hospital's registered number at [Phone number] or use our online appointment booking system on our website [Website URL]. Our staff will be happy to assist you in scheduling an appointment that fits your needs.

Please bring your identification documents, any relevant medical records, insurance information, and a list of medications you are currently taking. It's also a good idea to bring comfortable clothing, toiletries, and any personal items you may need during your stay.

Our hospital has designated visiting hours for patients, which may vary depending on the unit and condition of the patient. Please check with the nursing staff or refer to our website for the most up-to-date information on visiting hours and policies.

Yes, our hospital accepts most major insurance plans. However, it's recommended to check with your insurance provider or contact our billing department for specific details on coverage, co-pays, deductibles, and any other financial obligations.

We offer various payment options, including cash, credit cards, debit cards, checks, and online payments. We also provide information on financial assistance programs and payment plans for eligible patients. Our billing department can assist you with any billing-related inquiries.

Yes, our hospital has a cafeteria that offers a range of food options for patients, visitors, and staff. We also have dietary services that cater to specific dietary restrictions or preferences. Additionally, there may be nearby dining options or cafes in the hospital premises or surrounding areas.

In case of a medical emergency, please call 911 or go directly to the nearest emergency room. Our hospital has a 24/7 emergency department equipped to handle urgent medical situations and provide prompt care.

Yes, our hospital offers a variety of support services and resources for patients and their families, including social services, patient advocacy, pastoral care, support groups, and educational materials. Our compassionate team is committed to providing holistic care and support to patients and their loved ones.

Yes, our hospital provides online access to medical records through our patient portal. You can securely view and manage your medical records, test results, appointments, and communicate with your healthcare provider. Please contact our medical records department for more information on how to access and utilise the patient portal.

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